Posts Tagged ‘visual merchandising’

Lighting Design

Monday, November 28th, 2011

Building the Store: Lights, Sparkle, Sales Action

Last Updated on Tuesday, 02 March 2010 06:01 Written by Eileen McClelland Friday, 05 February 2010 03:25

INSTORE follows the construction of Gail Jewelers, a new store in Newport Beach, CA.

For Barry Benowitz, who opened a new, 2,800-square-foot Gail Jewelers store in Newport Beach, CA, on Dec. 10, lighting is the big issue and the one he has worked hardest at perfecting over decades in the business.

“If the jewelry doesn’t sparkle, it’s much harder to sell,” he says. Benowitz worked closely with lighting consultant Kent Sheridan to get exactly what he wanted. “In a jewelry store, you have to light the customer and the jewelry in the display cases and the jewelry when the person is wearing it, so that when she is looking at that earring in a mirror, it sparkles.” The jewelry has to look just as good outside of the case as inside.

The solution? Kicker lights — directional illumination in the ceiling. It worked only because GE recently introduced an HID (high intensity discharge) 39-watt bulb with a 4,000-degree Kelvin rating. “Before, there was no light to do that. 3,000 Kelvin was too yellow — inclusions pop out and the stones look dirty. But when you get up to the 4,000-Kelvin range it masks the inclusions.” Ninety-two of those bulbs were installed (four above each case.)Custom fixtures allow the bulbs to tilt to illuminate the customer.

In addition, there are 48 1-watt LED bulbs running the length of each case (12 bulbs per foot).

“The secret to making the jewelry sparkle is multiple-point sources of light,” Benowitz says. “The LEDs create so much sparkle that even a little teeny piece really looks like something.”

Once the strips were built, Benowitz commissioned a local company to engineer brackets to hold the LED strips in place. He also needed to run wires through hollowed-out legs of the cases to power the LED strip.

Is Benowitz happy with the results?

“We couldn’t be more happy until GE makes a 5,500-Kelvin light source (the equivalent of daylight) — maybe in late 2010. The ambient light is great in the space so the HID light really blends in nicely.”

10 LIGHTING TIPS FROM BARRY BENOWITZ

1. Never buy any lighting without trying it out first in the location with jewelry. We installed test lighting in the ceiling before making the final decision.

2. Be involved in lighting decisions. Lighting designers know where to place the lighting for clothing stores and offices — not jewelry store display cases … they just don’t get it.

3. Make a template of your jewelry case layout on the floor and use a laser from the floor up to the ceiling to mark the exact center of every light fixture you’re going to install so they are positioned perfectly above each case.

4. Don’t forget the lighting above a wall mirror.

5. Always insist on seeing the manufacturer’s specs on how the lights hold their color. Most lights start off bright and white and die out quickly over a short time.

6. LED lighting will not work in the ceiling at this time unless your ceiling is no higher than 3.5 feet from the top of the case.

7. Submit the lighting plan to the city via an electrical engineer so you can meet energy-conservation requirements and the code compliances in your town or city.

8. Have all your lighting controlled by a relay system to turn off and on at designated times.

9. Put the case lights and ceiling lights on different circuits so you can keep lights off during dead times of the day.

10. Lighting can be the most expensive part of the store building process, so shop hard for the best deals.

This story is from the February 2010 edition of INSTORE

Displaycase-Smart ships product nationwide including the following cities – Oxnard (CA), Fontana (CA), Yonkers (NY), Augusta (GA), Mobile (AL), Little Rock (AR), Moreno Valley (CA)

What is an Endcap?

Monday, October 3rd, 2011

What is an Endcap?

“Please help me.  I don’t know why I have such a hard time walking past the end caps (spelled ‘endcaps’ in the retail merchandising world).  It’s like they reach out and grab me.  The pattern is the same—I can be “speed walking” down the aisle, headed directly for the checkout counter. Suddenly, I come to a screeching halt and chalk up another victim for the endcap merchandiser.”

Before going on too much further, if you are new to visual merchandising, you may not realize that retailers spend large amounts of time in developing an endcap strategy.  The savvy marketer will know which endcaps see the most store traffic, which products sell best, and which shelves provide the quickest turn of inventory.   Obviously, the more the inventory turns (i.e., the more products sell), the more profitable that endcap is to the store.

There are at least two philosophies related to the strategies of the endcap.  The first is to present the newest and hottest products.  The idea is that a customer will be attracted to the endcap display to learn about a new product/book/or whatever. For example, I walked into a bookstore this morning and the first thing that caught my eye was a display of the newest, and best-selling books. (I was quick to recognize a conundrum: Are those books best-selling because they are on an endcap or are they on an endcap because they are best-selling?)  After the customer is through browsing through the endcap, they will hopefully pick up other items they want as well.

The second endcap philosophy is to use them for seasonal merchandise.  The seasonal merchandise display takes advantage of common shopping trends related to times of the year.  In November, place the Thanksgiving related items; in December, place winter or Christmas or Hanukkah items, etc. The odds of a person looking for seasonal items is extremely high, so the chances for a sale are extremely high as well.

Lesson to Learn—Endcaps can serve a dual purpose—they can attract customers into your store with the hottest and newest items and they can feature items with a high probability for sale. It also provides a great opportunity to test various strategies and determine which products generate the greatest profit margin.

10/03/2011